If you’ve noticed damp patches, staining, recurring mould, or a pressure drop in your heating system and you can’t see an obvious cause, thermal imaging can help narrow the search.
We use infrared imaging as part of a structured leak investigation to identify temperature patterns that may be linked to hidden leaks, so any access and repair work can be more targeted.
Call to discuss symptoms or book a visit.
Thermal imaging is often useful when you have symptoms like:
If you are unsure whether it's a leak, we can talk through what you're seeing and advise what to check next.
Thermal imaging cameras measure surface temperature differences.
In the right conditions, those temperature patterns can indicate areas affected by:
Thermal imaging does not "see through" walls or floors. It reads surface temperatures, and we interpret what we see in context with your symptoms and the building materials.
It may be less helpful on its own when:
In those cases, we may use other checks to confirm the source and location.
We keep the approach simple and clear, so you know what's happening.
You tell us what you've noticed, where it's happening, and how long it's been going on.
We assess likely systems and zones, such as heating, hot water, cold supply, bathrooms, or pipe runs.
We scan the relevant areas and look for unusual temperature patterns that may help narrow the search.
Where needed, we use additional checks to verify what the imaging is suggesting.
We explain what we've found and talk you through repair options and any access work that may be needed.
Repairs can sometimes be carried out on the day, depending on what's found, access, and parts required. If a repair needs more time or specialist access work, we'll explain the options before anything proceeds.
You'll leave the visit with:
Some home insurance policies include Trace and Access cover. This can contribute towards the cost of locating and exposing a hidden leak, but cover depends on your policy terms and your insurer’s decision.
If you need documentation for an insurance query, we can provide a clear report with supporting notes and images, based on the investigation carried out.
We do not handle claims on your behalf, but we can provide information that may help you communicate what was found.
These are a few examples of where thermal imaging can help as part of the investigation:
Imaging can help narrow the likely route of pipework before targeted access is considered.
Thermal patterns may help identify a suspect zone, with follow-up checks used to confirm.
Imaging can help prioritise the most likely area to investigate, reducing guesswork.
Clear answers to your water damage restoration questions.
Specialist detection services for every situation
Targeted testing methods used to narrow down the leak location before excavation or access.
View DetailsGeneral leak investigation to confirm whether water loss is coming from supply or pipework.
View DetailsWritten findings and supporting evidence that insurers may request following water damage.
View DetailsIf you’re seeing signs of a hidden leak and want a clear, practical next step, contact us with:
