Trace and Access Services Northern Ireland

We Locate Hidden Leaks and Provide Insurer-Approved Reports

We specialise in finding and exposing hidden leaks in homes and businesses across Northern Ireland. Our detailed, insurer-ready reports help you recover costs under your buildings insurance, saving you time and hassle.

⭐⭐⭐⭐⭐ Rated 5 Stars by NI Homeowners
Trace and Access Services Northern Ireland

Why Choose Us

Accurate Tracing

We locate hidden leaks with precision. You minimise the damage to your property.

Insurer Reports

We provide insurer-approved reports to support your claim. You recover costs with valid evidence.

Non-Invasive Methods

We use non-invasive techniques for fast detection. You solve the issue without unnecessary destruction.

Experienced Team

We serve homes and businesses across Northern Ireland. You rely on proven professionals.

Efficient Service

We work efficiently to get your property back to normal. You restore order quickly.

Professional Trace and Access services covering Northern Ireland.

Secure Your Trace & Access Claim with an Insurer-Ready Report

Stop the water damage. Secure the evidence. Get your claim paid.
If you have a hidden leak in your home, your home insurance policy likely provides trace and access cover to find it. But insurers will only pay for the cost if you provide a professional, evidence-led report.

We are a leak detection specialist serving Northern Ireland. We provide the specialist equipment, technical expertise, and documentation you need to make a claim with confidence.

Your Insurance Company Needs a Report, Not a Guess

Most buildings insurance providers include trace and access as standard. This means your insurance covers the cost of locating a leak and accessing the leak (such as removing a floorboard, drilling tiles, or cutting plasterboard).

However, a standard plumber often lacks the leak detection technology or the reporting experience required by an insurer. If the report is vague, the claim fails.

We focus on the cost of finding the source and providing the "Proof of Loss" your insurance provider demands.

How We Find Your Hidden Leak

We use specialist trace and access technology to locate the source of the water leak without causing unnecessary destruction to your property.

Advanced Leak Detection Technology

Thermal Imaging:

We map heat signatures to see water from a burst pipe behind walls or under floors.

Tracer Gas Leak Testing:

We use safe tracer gas to detect leaks in sealed heating systems and water mains.

Acoustic Surveys:

High-sensitivity microphones locate leaks by listening for the sound of pressurized leaking water.

Real Northern Ireland Case Studies

See how we help local homeowners turn a stressful leak into a successful claim

The "Silent" Bathroom Leak

Lisburn

The Problem

A homeowner noticed a damp patch in the hallway. Two plumbers had already cut holes in the ceiling but found nothing.

The Solution

We used thermal imaging to find a micro-leak behind a shower valve.

The Result

Our trace and access service report proved the leak was "hidden" and "unexpected." The home insurer paid the full detection fee plus the bathroom ceiling restoration.

The Underfloor Heating Crisis

Ballymena

The Problem

An older farmhouse with a concrete cavity floor was losing boiler pressure every 4 hours. The owner feared the entire floor would need to be excavated.

The Solution

Using tracer gas, we identified the precise source of the leak under a single tile in the kitchen.

The Result

Instead of mass excavation, we performed surgical access. The buildings policy covered the specialist detection and the floor repair, saving the client over £4,000.

The Burst Main

Holywood

The Problem

High water bills and a soggy front garden in a property with long water mains.

The Solution

We used acoustic leak detection methods to locate leaks 2 metres underground without digging trial holes.

The Result

We provided a report that allowed the homeowner to claim back the cost of finding the source, effectively making our visit free of charge.

The Deliverable: Your Insurance Validation Report

We do not just hand you an invoice. You receive a comprehensive Insurance Validation Report.

Your report includes:

Technical Methods:

A breakdown of the specialist equipment used.

Evidence of Access:

Photos of the damage caused and the work required for accessing the leak.

Precise Coordinates:

The exact location of the source of a leak to minimise the cost of removing building materials.

Validation:

Verification that the issue was an escape of water, the key trigger for a buildings policy claim.

Clear Pricing & Risk Reversal

In the majority of Northern Ireland home insurance claims, trace and access cover is a separate limit (often up to £5,000). By hiring a specialist trace and access company, you are investing in a service that is typically covered by your home insurance. You submit our invoice to your insurer to reclaim the costs.

Why Claims Get Rejected
(And How to Avoid It)

Insurers are businesses. They will look for reasons to deny coverage. We help you navigate the three most common pitfalls:

1

"Gradual Damage"

If the insurer thinks you ignored the leak for months, they may refuse to pay. Our reports focus on the "event" that caused the discovery.

2

"Ingress vs Escape"

Insurance covers water escaping from a pipe, not water coming in from a roof. We pinpoint the pipe to prove it is an escape of water.

3

"Failed Sealant"

Leaking grout is a maintenance issue, not an insurance event. We verify if the water is coming from a pressurised pipe to validate the claim.

FREE RESOURCE:

Don't Let Them Reject You.

Download our free checklist to ensure you don't say the wrong thing to your claims handler.

Download the NI "Claim Rejection Prevention" Checklist (PDF)
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Trace & Access FAQs: Securing Your Claim

Trace and Access cover pays for the professional time and equipment needed to find a hidden leak. This includes the cost of "accessing" the pipe, such as lifting floorboards, removing tiles, or cutting into plasterboard. Most UK policies include this as standard, often with a limit of £5,000. It essentially covers the "investigative damage" required to stop a leak from destroying your home.

Still Have Questions?
Call Our Expert Team For Help

028 9507 1126

Where We Work Across Northern Ireland

NI Leak Detection provides water leak detection services for homes and businesses across Northern Ireland. We use thermal imaging, acoustic sensors, and moisture mapping to find and repair leaks. We help homeowners save money and protect property by preventing water damage.

Whether you’re in a city centre apartment or a rural farmhouse basement, our technicians are trained to analyse the unique challenges of Northern Ireland homes.

Protect Your Home Today

Do not let a hidden leak turn into structural water damage.

  • Call us: Describe the potential leak.
  • On-site Detection: We find the leak using non-invasive technology.
  • Claim Support: We provide the report you need to check your insurance position and get reimbursed.

Call NI Leak Detection: 028 9507 1126 Professional Trace & Access across Northern Ireland.

Comprehensive Leak Solutions

Specialist detection services for every situation

Water Leak Detection

Investigation to locate the leak source and establish the cause of water damage.

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Residential Leak Detection

Home-focused leak detection with clear explanations and next-step guidance.

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Commercial Leak Detection

Leak detection for commercial buildings, with structured findings and handover.

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