Commercial leak detection in Northern Ireland

Unexplained water use, pressure changes or water damage at your premises? Discuss a leak investigation with a clear scope, site-access plan and next steps for repairs.

Give your site team a clearer next step

A suspected leak can raise questions about the water supply, affected areas and how work will fit around the site. Start by telling us what has changed, which parts of the premises are affected and what checks have already been made.

NI Leak Detection arranges independent contractor introductions for commercial enquiries across Northern Ireland. Tell us the property type and the system involved so suitability and availability can be confirmed.

Explore the water leak-detection service

What to include in your enquiry

  • The postcode, property type and a site contact.
  • The symptoms, when they started and any previous investigation.
  • Relevant meter readings or usage changes, if the supply is metered.
  • Available pipe plans, known shared supplies and access restrictions.
  • Operating hours, sensitive areas and any constraints on water isolation.
  • Who can authorise the survey, additional work and site access.

Mention any induction, permit, insurance or documentation requirements before booking. Specialist industrial, process-water or fire-system work must be specifically discussed; a general commercial enquiry does not confirm capability for every system.

Plan the work around the actual site

01 / Scope

Agree the investigation

Discuss the affected system, access arrangements, survey price and deliverables. Confirm attendance with the contractor rather than assuming an immediate or out-of-hours visit.

02 / Investigate

Assess the findings

The contractor selects tests for the property and explains the findings and any uncertainty. Water isolation or opening-up may be needed; agree how this will be handled with the site team.

03 / Act

Plan the repairs

Independent engineers usually fix leaks and carry out repairs. Agree the repair scope, any further access, testing and reinstatement, including the cost and programme of work.

How the service works

Choose the investigation to suit the problem

For concealed pipework, specialist methods can help reduce unnecessary opening-up. They do not guarantee a damage-free investigation or that operations can continue without interruption.

Non-destructive leak detection

If the suspected leak is beneath a yard, car park or other external surface, mention available pipe information and known buried services. Excavation and surface reinstatement need an agreed scope.

Underground leak detection

Agree the records your business needs

Tell the contractor who needs the findings: for example, your facilities team, landlord or insurer. Agree the written report, photographs and repair records required, and whether they are included in the quote.

If you intend to claim, check your insurer’s requirements and cover for the specific incident. For a metered water-bill query, ask NI Water what evidence it requires and whether any allowance applies. Detection and repair do not guarantee reimbursement.

Read about trace and access

Commercial leak-detection questions

Can the site stay open during testing?

That depends on the investigation and site conditions. Discuss water isolation, access and affected operations before booking. Uninterrupted operation cannot be guaranteed.

Can you work outside our opening hours?

Tell us your preferred access times. Any out-of-hours attendance and associated costs must be confirmed with the contractor.

Do higher meter readings prove a leak?

No. Explain the usage change and any known changes on site. The investigation should consider the available information rather than assume a particular fault.

Who authorises and pays for the work?

Identify the person authorised to agree the survey and any additional work. You contract with and pay the independent contractor directly. NI Leak Detection receives no commission for the introduction.

Discuss your commercial site enquiry

Have the postcode, site contact and a short description ready. We can discuss the suspected leak and the requirements for a survey.

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